Privacy Policy

Last Updated: March 16, 2026

Kwayah Health, LLC ("Kwayah Health," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.kwayah.com (the "Website") or purchase our products. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data You Provide Directly

When you register on the Website, place an order, subscribe to our waitlist or newsletter, or contact us, we may collect personally identifiable information such as:

Your name
Email address
Mailing and shipping address
Phone number
Payment information (credit card numbers, billing address)
Account credentials (username and password)

We do not store full payment card details on our servers. Payment processing is handled by secure third-party payment processors.

Health-Related Information

Because our products are designed for specific health contexts, you may voluntarily provide health-related information such as details about medications, hormonal health, or wellness goals. This information is provided at your discretion and is used solely to improve your experience and inform product communications. We treat this information with the highest level of care and do not sell it under any circumstances.

Automatically Collected Information

When you visit the Website, certain information may be collected automatically, including:

IP address and device identifiers
Browser type and version
Operating system
Pages visited and time spent on those pages
Referring URLs
Clickstream data

This information is collected through cookies, web beacons, pixels, and similar tracking technologies.

Information from Third Parties

We may receive information about you from third-party sources such as social media platforms, analytics providers, and marketing partners, and may combine this with information we already have about you.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including sending order confirmations and shipping updates
Manage your account and provide customer support
Send transactional communications related to your purchases or subscription
Send marketing communications, including promotions, new product announcements, and educational content, where you have opted in to receive them
Personalize your experience on the Website
Improve our Website and products through analytics and research
Comply with legal obligations and enforce our Terms of Service
Detect and prevent fraud or other unauthorized or illegal activity
Administer our waitlist and beta tester program

Disclosure of Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share your information with third-party vendors and service providers that perform services on our behalf, including:

Payment processors
Shipping and fulfillment partners
Email and marketing platforms
Website analytics providers
Customer support tools

These service providers are authorized to use your personal information only as necessary to provide services to us and are contractually obligated to protect your information.

Business Transfers

If Kwayah Health is involved in a merger, acquisition, financing, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Website if such a transfer occurs and your information becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. We may also disclose information to protect the rights, property, or safety of Kwayah Health, our customers, or others.

With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with the Website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the Website may not function properly.

We may use the following types of cookies:

Essential cookies: Required for the Website to function, including shopping cart and checkout functionality
Analytics cookies: Help us understand how visitors interact with the Website
Marketing cookies: Used to deliver relevant advertisements and track the effectiveness of marketing campaigns
Preference cookies: Remember your settings and preferences for future visits

You may opt out of interest-based advertising by visiting the Digital Advertising Alliance opt-out page at www.aboutads.info/choices.

Email Communications

If you join our waitlist, subscribe to our newsletter, or make a purchase, you may receive email communications from us. You may opt out of marketing emails at any time by clicking the "Unsubscribe" link in any email we send. Please note that even after opting out of marketing communications, you may still receive transactional emails related to your orders or account.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

Third-Party Websites

The Website may contain links to third-party websites. This Privacy Policy applies only to our Website. We are not responsible for the privacy practices of third-party websites and encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

The Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us with personal information, please contact us at support@kwayah.com.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

All Users

Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct inaccurate or incomplete personal information.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Opt-Out of Marketing: You may opt out of receiving marketing communications at any time.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information we collect, use, disclose, and sell
The right to delete personal information we have collected from you
The right to opt out of the sale of your personal information (we do not sell personal information)
The right to non-discrimination for exercising your CCPA rights

To exercise any of these rights, please contact us at support@kwayah.com. We will respond to your request within 45 days.

Virginia, Colorado, Connecticut, and Other U.S. State Residents

Residents of certain U.S. states may have additional privacy rights under applicable state law, including the right to access, correct, delete, or obtain a copy of your personal information. To exercise these rights, please contact us at support@kwayah.com.

Do Not Track

Some browsers incorporate a "Do Not Track" feature. Because there is not yet a common understanding of how to interpret the Do Not Track signal, our Website does not currently respond to Do Not Track browser signals.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email
support@kwayah.com

Company
Kwayah Health, LLC
www.kwayah.com